PRIVACY POLICY:
Thank you for visiting our website.
We place the utmost importance on your privacy, so please rest assured that any personal information that you give us will remain securely stored and will never be shared with any third-party organisations. We will only ask you for information that we feel we must have in order to ensure that we can meet your needs and expectations as efficiently and effectively as possible.
We do use some Cookies on this website – Cookies are stored on your internet browser and are designed to make any future visits to our website as efficient and pain-free as possible by remembering pages or preferences, for example. We use these Cookies to track what pages are visited on our website. Your internet browser enables you to delete or block Cookies if you so wish.
Under new Data Protection regulations, we must now ask for your consent to the use of Cookies as described. By continuing to use our website you give your consent to us storing your information, where applicable, and to our use of Cookies.
BOOKING (GROUP CLASSES):
We do not offer 'drop in' classes, classes are booked by the block only and you must pay for the full block to attend any part of it.
Payment for the new block must be made before, or on the booking deadline date advised in the term email.
Places cannot be reserved without payment. If you wish to miss a block your place will be passed to the wait list unless you pay the block price to reserve your place
There are no refunds or credits for missed classes. You will receive a link to a recording of the Sunday 10am Mixed Ability Zoom class to do at home in place of your missed class, this will remain available for the current block. You may also 'catch up' missed classes in an alternative venue class within the same block but are limited to two ‘catch up’ classes per block (this is subject to availability). Classes must be made up within the same block and cannot be carried forward to a new block.
If you book a place in another class as a ‘catch up’ class and do not attend you will lose your ‘catch up’ class
CANCELLATION POLICY:
1:1, Duet, Trio: More than 24hr notice = no charge, under 24hr notice = full payment required
Group classes: No refunds or credits, option to transfer into another class (subject to availability).
MEDICAL CONCERNS:
On enrolling in a class you will be required to complete an enrolment form. This form doesn't commit you to anything with me but is a requirement of my insurance.
If your health status changes at any point during your booked block of classes you must inform me.